Terms & Conditions

Generality


The following provisions set out the general conditions of sale at a distance on the Italian territory of the products offered through the website www.littlerok.com, by Rocco Cosentino.

Rocco Cosentino retains ownership until the total product delivery and receipt of the full cost, expenses and taxes included.

Address: Via Enrico Caviglia 3/A - 20139 Milano - Italy.

The sales process via the website www.littlerok.com (hereinafter "the Store") has been made in full compliance with the rules on distance selling and in particular Articles 50 and following of the Code of Consumption Italian D. Decree no. 206 of 6 September 2005.

The use of the sales process at a distance described in these general conditions of sale is restricted to consumers (hereinafter "Client" or "Clients" or "Consumers") acting on their behalf and resident in Italy.

The execution of the purchase order via the website implies full and absolute www.littlerok.com prior knowledge of these general conditions of sale and their full acceptance.

These general conditions of sale are to be considered applicable and in force until they are accessible from the website www.littlerok.com.

The products are offered for sale in Italy (you can ask for the shipping in some other countries).

Only products available can be ordered with the exception of the promotional offer of a certain duration. In this case, the consumer must pay attention to the time limits of validity of the offer.

In the case of disputes arising from this contractual relationship, the parties agree to seek, before any judicial action, a solution dictated by common sense.

In accordance with Articles 52 and 53 of the Code of consumption, the Store provides consumers information on the products and puts consumers aware of all the main characteristics of the goods offered (sizes, colors, composition, description, etc..) And the price, including taxes and fees. Furthermore, the characteristics will be seen in a photograph showing the site offer. The Consumer acknowledges that the picture of the product on the site is for information only. May be changes due to treatment of the photograph. All information is given via the website www.littlerok.com in accordance with Article 52 of the Consumer Code.

Prices are indicated in Euros. The VAT tax is Italian VAT.

Rocco Cosentino reserves the right to modify at any time the terms and conditions of sale.


Terms and Conditions


The acceptance and confirmation of the order are made by inserting data into four stages:

1) Addition of selected products in the cart

2) Indication of personal information to coordinate the delivery

3) Select the payment method

4) In case of payment by credit card, the final acceptance by the Customer is carried out with the inclusion of his bank account (no credit card and expiration date).

To change the order, simply click on the "Shopping Cart" at the top right of the screen. The change is only possible up to the stage before the "payment".

The final confirmation of the order is made by inserting the bank, in the case of on-line payment.


Products and prices


1. Prices

The selling price of products online on the website www.littlerok.com, stated in euro, is the one in force at the time the order was made by the customer.

The price does not include shipping, enter separately from the price of products purchased and the second pillar of the order. Shipping charges will be laid before the registration of the order by the Customer.

The prices include the VAT rate applicable on the date of the order and any kind of change in this rate will automatically be applied to the price of products sold.

The selling prices of the products may be changed at any time. This change will be notified to the customer before ordering.


2. Characteristics of the products

Before you order, the customer can 'search for information about the site, or the essential characteristics of the product (s) you want to purchase.

The customer selects one or more products in the different categories available on the site, with the opportunity to learn all the essential characteristics of the products (sizes, colors, composition, description, price).

These features are also visible thanks to the photograph which illustrates the product or to appear explanatory. The pictures of products are not part of the contractual field. The Customer acknowledges that the photograph is the product that appears on the website is only an indicative value. Alterations may in fact appear as a result of the treatment of the photo.

In the case where a supplier modificasse a product, the graphical representation of the same can not 'engage the responsibility of the seller nor relate to the validity of the sale.

Rocco Cosentino reserves the right to change the assortment of products in accordance with the obligations associated with its suppliers.


3. Specific conditions of the offers on www.littlerok.com

In the specific context of certain transactions, "offered outlet” or "vouchers", The discount will be allocated proportionally to the value of each item.


Orders


Each order requires membership without restrictions or reservations to the terms and conditions of sale.

All orders made through online payment will be considered only after acceptance of the payment by the EIG credit cards, questioned through the server of PayPal payment.

From the moment in which the customer has registered the order by clicking on the "Confirm" button, and knowingly accepts without reservation the present general conditions of sale, the price, volume and quantity of the products offered for sale and ordered.

The customer can 'cancel the order through its legal right to withdraw.

The customer's order will be confirmed by Store via e-mail. The sale will be considered final only after sending the Customer of this confirmation of the order by the Store and the collection of integral of the price of the same.

Rocco Cosentino recommends the customer to keep the information contained in the order confirmation sent LDLo Store on a document or a computer.

Rocco Cosentino sells products on its website only retail and end users. Each order does not correspond clearly to a retail store and, more generally, any order or fraudulent as alleged, will be considered as null and void.


Confirmation and order filing.


The order number will be communicated to the customer in the acceptance of the transaction by the bank. The confirmation of the order, once accepted, will be sent to the customer via e-mail as soon as possible, in accordance with Article 53 of the Consumer Code. This email will contain a reminder of the items ordered, the amount paid, shipping and order number.

In case independently of our will, you've ordered the unavailable item will be delivered to the customer via e-mail, a notice of unavailability and, in the case of payment by credit card, the refund of part missing take place within 10 days.

Orders are stored on our servers for a period of 10 years from the last order. At any time the customer can access the order details by sending an e-mail request for information from the website.


Payment


Payment must be made at time of order online by the customer. In no time, the sums paid shall not be considered as payments or advances.

All orders are payable in Euro or Dollars.

To pay for the order, the customer has two methods of payment: credit card and bank transfer (see details below).


Payment by credit card


The payment by the customer can 'be made by credit card, half simple and secure online purchases. the Store accepts payment by all cards accepted by PayPal.

We guarantee our clients maximum security thanks to encryption solution most used in the market. In fact, clicking on the credit card you have, the customer will be directed to the payment site guarded by PayPal, which implements the standard SSL security. Confidential data is transmitted in encrypted Paypal. The transaction will be charged automatically on the day the order is shipped to the customer and no later than 5 days after the order has been placed on the site.

The Store reserves the right to request a photocopy of the identity card and / or credit card customer for payments made with credit card (front - only the first 4 and last 2 few figures - and verse).

 

Payment by bank

 

On the site you can find directly the bank to make the transfer. The order received will be considered valid upon receipt of the transfer (usually within 2 days from order).

What are the letters that appear to confirm the order (when required captcha code)? This code (who is called "captcha") is an additional security to ensure that payment is made by a real person and not an automated robot. You just have to copy the letters in the space provided and submit your order.


Check against credit card fraud


The information provided in the order are subject to automatic processing of data which the responsible PayPal. Such treatment is aimed at analyzing the transaction and the prevention by the fraud of credit cards. PayPal and Rocco Cosentino are recipients of the data for law and order. The non Transmission of data relating to the order prevents the realization and the analysis of the transaction.

Rocco Cosentino has the right to verify the personal data provided by you and to take the measures it deems necessary (request for evidence or cancellation of the order) to verify that the person on whose bank account is charged is the same who made the 'order and to prevent any fraudulent use of bank cards.

The Customer warrants to Rocco Cosentino that you have permission to use the payment method selected at the time of registration of the order.

Rocco Cosentino reserves the right to suspend or cancel any order and / or delivery, whatever its nature and status in the event of non-payment of the amount due by the Customer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the website.

Penalties of a post equal to the statutory interest rate plus three points are automatically applicable to the uprights unpaid at the end of a period of ten days after the date of shipment or notification of refusal to pay bank or any other method of Payment. The shipment of any new order may be suspended in the event of late payment of a previous order.


Shipping


Shipments will be made via registered Mail or Express Courier (Depends on the order quantity or the customer's choice).


Returns and refunds


Customers not satisfied with the products received may exercise the right of withdrawal provided for in Article 64 of the Consumer Code. The customer has 10 calendar days from the date of delivery of the products (shown on the envelope).

Within the period referred to above, Customer shall return the goods to the store in Italy as a consignment. To do this it is sufficient to make the items undamaged, unused, in their original packaging, accompanied by a good return duly and fully completed.

In case of payment by credit card, the refund is by crediting the account from which you made the payment order. Are not reimbursed for the shipping. In case of payment by bank transfer, the refund is by bank transfer. The refund is made within one month or more after the date of receipt by the Store the returned products.


The return must be made to the following address:

Little Rok di Rocco Cosentino

Via Enrico Caviglia 3/A

20139 Milano - Italy


The costs of returning goods are the responsibility of the customer.


Right of withdrawal


The customer has the right to notify the company that it would not purchase without penalty and without giving a reason, within 7 calendar days from the day after delivery of the package.

In case of payment by credit card, the refund is by crediting the account from which you made the payment order. Are not reimbursed for the shipping. In case of payment by bank transfer,  the refund is by bank transfer. The refund is made within one month or more after the date of receipt by the Store the returned products.

The costs of returning goods are the responsibility of the customer.


Warranty - Compliance


In the event of non-compliance or apparent problem of product delivered, the customer can make a complaint by e-mail.

The item being returned must then be sent to the following address:

Little Rok di Rocco Cosentino

Via Enrico Caviglia 3/A

20139 Milano - Italy


Property


Rocco Cosentino retains ownership until the total product delivery and receipt of the full cost, expenses and taxes included.


Personal data


To learn more, please read our policies on security and personal data.


Regulation disputes


In the case of disputes arising from this contractual relationship, the parties agree to seek, before any judicial action, a solution dictated by common sense.

The parties agree that all disputes relating to the sale via the website as described above will be donated to the jurisdiction of the courts in which the Client's domicile.